Council services

During Protection Level 4, which came into place on 26 December 2020, changes to the following services are in place.

Bin collections, recycling centres, public toilets and gritting

There are no changes proposed to any of these services as a result of Level 4 restrictions coming into effect on 26 December. Moray Council will continue with the existing arrangements (including those agreed for over the festive break).

Repairs and maintenance to council homes and properties

Only essential repairs will be completed. The smoke and fire alarm, and heating replacement programme will be suspended until further notice. Contractors will contact tenants directly to cancel appointments already made. This will be kept under regular review to reflect the latest Scottish Government guidance.

School Streets project

The start of the School Streets project, which will see roads around Seafield and New Elgin primaries closed to traffic at peak times, is being postponed. It was due to begin on 5 January, but with the phased return to schools, this will be delayed. It’s hoped the council can confirm a new date early in the New Year.

Sport and leisure facilities

Indoor and outdoor leisure facilities will not re-open as planned after the Christmas break. It’s hoped they will be able to re-open in mid-January, however arrangements will be confirmed as early in the New Year as possible. Given the anticipated re-opening date, Moray Council isn’t freezing FitLife? direct debit membership payments for January, but will keep further payments under review based on Scottish Government guidance and restrictions.

No indoor or outdoor lets will be permitted during this time, as no contact sports are allowed outdoors in Level 4.


Aberlour, Buckie, Elgin, Forres, Keith, Lossiemouth and Tomintoul libraries will re-open from 5 January for Order and Collect only. No other services will be available at any Moray Council library.

You can order by phoning 01343 562600 or online.

The mobile library will be back on the road from 11 January.

Keyworker learning and childcare

Information issued yesterday on Moray Council newsdesk.

Grampian Coronavirus Assistance Hub

Residents needing help with things like accessing food or medicine over the Christmas break should contact the Grampian Coronavirus Assistance Hub. It’s a Freephone number and they’ll be able to organise support.

Opening hours:

  • 24 December – normal operating hours 9am to 5pm
  • 25 December – 10am to 3pm
  • 28 December – 10am to 3pm
  • 29 December – 31 December – normal operating hours 9am to 5pm
  • 1 January – 12pm to 5pm
  • 4 January – 10am to 3pm
  • 5 – 8 January – normal operating hours 9am to 5pm