Help at hand for households struggling to stay warm

Help is at hand for those struggling to stay warm
Help is at hand for those struggling to stay warm

AS TEMPERATURES PLUMMET to minus four in parts of Moray today people are being reminded that there is free financial help and advice available for those struggle to stay warm in their homes.

The Scottish Gas Energy Trust (SGET), the StepChange Debt charity and Scottish Gas all offer free help and advice while the SGET provides grants to help pay off gas and electricity debts.

SGET is also in a position to help in purchasing ‘energy efficient’ white goods such as washing machines and fridge/freezers.

Recognising that many families in Moray face a particularly difficult time through January and February, Angus Robertson MP is urging anyone worried about their energy bills to get in touch with SGET for help and advice.

He said: “I know from the surgeries I hold that the cost of energy and other essential household services are a major concern for people across Moray.
“You don’t have to be a Scottish Gas customer to use this helpline – and the help given is completely free.”

Imelda Redmond CBE, Chair of Trustees at SGET, added: “Keeping on top of winter bills and managing debt is very important, which is why we urge anyone in difficulty to contact us as soon as possible.

“The Trust is committed to helping as many people as possible whether through direct financial assistance, help with the purchase of appliances or through the many voluntary organisations we fund to provide money and energy debt advice.”

The Trust has provided more than £85m of help and assistance to 175,000 people since it was established in 2004.

People seeking help can contact the Trust on 01733 421060 or via email on

Scottish Gas also provides direct help for customers. This includes helping thousands of people, who are having difficulty paying their bills, with an interest free debt repayment plan.

The company also helps millions of people with energy saving measures and has 1.5m customers registered on a Priority Services Register, which offers additional help for disabled or chronically ill customers and those of pensionable age.

More than 9000 people have also been helped by a Scottish Gas/StepChange Debt Charity partnership which sees those in need receive specialist support and advice from trained professionals.
For further information contact Scottish Gas on Freephone 0800 048 0202.