MORAY BUS PASSENGERS will be facing further changes to their services in the new year with service provider Stagecoach saying they are needed to avoid congestion in Elgin.
The company has confirmed that more changes will begin from Monday, January 9 – just months after service changes in Moray that have been heavily criticised by users.
Revisions are to be made to services 10, 11 and 11a, 30, 36 and 38 in Moray, while other revisions are also being made to a number of Aberdeenshire services.
Managing director of Stagecoach Scotland, Mark Whitelocks, said: “Congestion is our biggest day-to-day challenge and we know that the delays caused to our customers as a result cause an inconvenience.
“We will continue to work closely with the local authorities and regional transport partnerships in a bid to improve the ongoing challenges we are experiencing with congestion in Aberdeen, Elgin and Inverness.”
Services from the Elgin bus station have come in for particular criticism over the last year, with passengers complaining that missing and late buses is a regular occurrence, with one, Malcom Partington, this week telling insideMoray: “Elgin garage needs more new buses or better maintenance staff – there are far too many breakdowns.”
In November regional MSP Douglas Ross wrote to the Stagecoach Chief Executive seeking assurances after learning from several constituents of issues after timetable changes were last introduced in Moray.