Water rates rise – but we’ve never had it so good

Scottish Water - customer bills will rise by 1.6%
Scottish Water – customer bills will rise by 1.6%

MORAY IS ENJOYING some of the cheapest water charges in the UK – according to the latest figures published by Scottish Water.

The average water charge being faced by Moray customers this year will be £38 lower than the average being paid elsewhere in the UK – despite local bills being set to rise by 1.6% from April, an increase, the company says, of just £5 a year for the average household.

Scottish Water is in the midst of delivering a six-year, £3.5billion investment programme that they claim will sustain high quality services for customers.
Douglas Millican, Scottish Water’s Chief Executive, said: “In the next year, Scottish Water will continue to provide our customers in Moray with one of the UK’s best value water and waste water services.

“Our charges have fallen in real terms in the last six years and will have dropped further by the end of our current regulatory period in 2021.

“Charges allow us to maintain investment – ensuring we continue to provide fresh, clearer drinking water for our customers, while protecting and enhancing the environment and supporting the Scottish economy. At the same time, we are taking steps to build an increasingly reliable and resilient service.

“The quality of drinking water received by our customers has never been higher, while we’ve achieved record environmental performance and customer satisfaction.

“Customers are at the heart of our business and they expect us to build on the significant improvements we’ve made to water services while providing value for money, stability and certainty in charge levels.”