Regulator empowers householders with landlord performance check

Report allows anyone in rented accommodation to check the performance of their landlords.
Report allows anyone in rented accommodation to check the performance of their landlords.

OVER 8300 HOUSEHOLDS in Moray are now able to monitor and compare their landlord’s performance – and by so doing hold their landlords to account.

Annual Landlord Reports have just been released by the Scottish Housing Regulator that allow tenants who live in nearly 610,000 homes provided by social landlords across Scotland to monitor and compare their landlord’s performance.

The tenants of over 8,300 households in Moray now have access to the 2016 Landlord Reports at – where they will find reports that show tenants how their landlord has performed against the Scottish Social Housing Charter in the areas that tenants told the Regulator matter most.

The Regulator has published separate landlord reports for each of the nation’s social landlords, comprising around 160 registered social landlords and 26 local authorities with housing stock. The unique award-winning interactive online comparison tool helps empower thousands of tenants across the country.

This year, tenants can also compare how their landlord has done over the first three years of the Charter – and review performance against a national average and against other landlords.

The Regulator’s chair Kay Blair said: “Our landlord reports let thousands of tenants across Scotland find out how their own landlord performed and compare that performance against other landlords.

“Tenants have told us they are a useful and accessible way to find out about their landlord’s performance when it comes to the things that matter most to them.

“On a national level, the overall picture for Scottish social landlords is one of continued strong performance. This is really good news for tenants. Underneath the national picture of course, performance varies and some landlords have more work to do than others to improve.

“Publishing our national analysis at the same time as our individual reports means thousands of tenants across Scotland can see a fuller picture of performance earlier this year. I hope our information helps tenants to engage with their landlords and work together to further improve services.”

Tenants can read the Regulator’s reports, access the online comparison tool and watch a video demonstration of the comparison tool and its features on the Regulator’s website.

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