ScotRail say thank you – with a £1m free return ticket offer

The ScotRail Alliance’s Fiona Nicol, Alex Hynes and Ivelin Bilchev celebrate the £1m ticket giveaway.

THE CHANCE TO BOOK a free rail getaway is being offered as a thank-you by national carrier ScotRail to its customers.

ScotRail Alliance will be giving away £1million worth of free off-peak tickets to some of Scotland’s top destinations.

The network says that as well as rewarding customers the giveaway will showcase the huge variety of places that they cover.

Free off-peak day return rail tickets will be made available to claim online from 10am today on a first-come first-served basis. The offer will end on September 15 – and those who obtain the free tickets must use them between September 18 and November 30.

ScotRail Alliance’s Managing Director, Alex Hynes, said: “We’re in the middle of building the best railway Scotland has ever had and this leisure travel offer is part of getting customers involved.

“Scotland’s rail network offers some spectacular scenery and we’d love as many customers as possible to get out there and enjoy it. These tickets are a way of giving some of our customers a free means to do so – we expect high demand, so my advice is claim your tickets early and enjoy the journey!”

Humza Yousaf, Minister for Transport and the Islands, added: “I am delighted to see the ScotRail Alliance deliver this leisure ticket giveaway as part of our ongoing efforts to recognise and reward passengers for their custom and patience, while we invest £5billion to help transform Scotland’s railways.

“This builds on the free week for regular travellers earlier this year following the essential works at Queen Street Tunnel and Winchburgh, which was a testing experience.

“Our ambitious programme will bring enhanced station facilities and services with new, longer, faster, greener electric trains, alongside intercity trains connecting our cities. This should encourage more people out of their cars, bringing with that environmental and health benefits.”

To receive free tickets login to – a dedicated website where they will, from 10am today, be able to complete a three-step form to register their details, select a route and the day of travel for which free tickets are available. Customers must be 16 years or older to make a claim.

Customers can claim a maximum of two tickets. They can select either one ticket on two separate route/day combinations – OR select two tickets on the same route/day – one for their own use and one for a travelling companion on the day.