TRADING STANDARDS OFFICERS at Moray Council have issued yet another warning – this time for local businesses and householders with two separate issues coming to light in Moray.
Those homes that already have solar panels fitted are receiving calls offering to supply them with upgrades or accessories.
Callers make misleading claims such as an inverter requires replacement or a component is broken or faulty – and even that a battery will boost performance of a system.
Bogus traders have also been approaching businesses attempting to offload office supplies – this involves offerings of free ink cartridges – and then delivering them alongside an invoice for hundreds of pounds.
Trading Standards advise anyone who receives a cold call not to provide information over the phone. If works are required, contact the original supplier or installer of equipment or, if this isn’t possible, approach several reliable companies and ask for a free, no-obligation quote.
If you or your business has lost out deceptive sales practices, Moray Council’s Trading Standards team can offer advice on 0300 123 4561.
Anyone with concerns about being approached either on the doorstep or by cold callers should contact the Citizens Advice Consumer Service Helpline on 03454 040506.